Shipping policy

DELIVERY

Deliveries can be made only to Egypt. If you have a question about delivery, we will advise you if you call our Customer Services team on +201    during business hours.

We will deliver the merchandise in accordance with the delivery option selected by you. Please view our delivery options below for full details and terms. Whenever referred to, working days exclude Friday and Saturday and national holidays. Orders to one address may be delivered in one or more deliveries; however, you will incur only one delivery charge. If you have specified delivery to more than one address when placing your order, there is a separate charge for each destination address. Any delivery timescales are indicative only.

We are not responsible for delivery delays outside our control. If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.

Upon delivery of the Products to you, we will provide you with sufficient information to enable you to exercise your statutory right of cancellation and to address any intended cancellation to the correct addressee or to return or exchange your Products.

EGYPT DELIVERY OPTIONS AND TERMS

• Cairo, Giza 95 LE 
  
• Alexandria 105 LE
  
• To All Major Cities , Prices Varies based on the city

Delivery within 2-7 working days (please note that during sale periods and promotional offers this may be increased to 7 working days).